We are pleased that you are visiting our website and accordingly about your interest in our company and our products. The protection of your personal data is very important for us. Nomas Campers (hereinafter “Nomas Campers”, “we” or “us”) attaches great importance to the security of the data of the users and the compliance with provisions under data protection law.

Our website can contain links to websites of other providers to which this privacy statement does not apply. We have no knowledge of which possible data are collected by the operators of these sites and we have no influence on this either. You can obtain information in the data protection notice of the respective site.

We will inform you in detail below about the handling of your data.

Definitions
The privacy statement is based on the terms of the General Data Protection Regulation (GDPR).

– “Personal data “ is all information, which refers to an identified or identifiable natural person (hereinafter “data subject”) (Art. 4 No. 1 GDPR). Your personal data include information such as your master data (first and last name, address and date of birth), your contact data (phone number, e-mail address), your invoice data (bank detail data) and a lot more.

– “Processing” is each activity carried out with or without the help of automated processes or each such series of activities in connection with personal data such as the collection, entry, organisation, arrangement, storage, adjustment or change, the reading out, request, use, disclosure by transmission, distribution or any other form of provision, the comparison or the linking, the restriction, erasure or destruction.

– “Data subject” is each identified or identifiable natural person, whose personal data are processed by the data controller responsible for the processing.

– “Data controller” is the natural person or legal entity, authority, institution or other body, which makes the decision alone or jointly with others about the purposes and means of the processing of personal data. If the purposes and means of this processing are stipulated by Union law or the law of the member states then the data controller respectively the certain criteria of his appointment can be envisaged according to Union law or the law of the member states.

– “Contract data processor” is a natural person or legal entity, authority, institution or other body that processes personal data by order of the data controller.

– “Recipient” is a natural person or legal entity, authority, institution or other body to which personal data are disclosed, irrespective whether it concerns a third party or not. Authorities, which possibly receive personal data within the scope of a certain investigation order according to Union law or the law of the member states, shall however not be deemed as recipients.

– “Third party” is a natural person or legal entity, authority, institution or other body, apart from the data subject, the data controller, the contract data processor and the persons, who are authorised to process the personal data under the direct responsibility of the data controller or the contract data processor.

– “Consent” is each announcement of intention unmisunderstandably submitted voluntarily by the data subject for the certain case in an informed manner in the form of a declaration or any other clear, confirming act, with which the data subject gives to understand that he or she agrees with the processing of the personal data relating to them.

Collection and processing of personal data

A use of our website is principally possible without entering any personal data. If you would like to use special services of our company via our website it could however be necessary to process personal data. If it is necessary to process personal data and if there is no statutory basis for such a processing we will generally obtain the consent of the data subject.

Anonymous data collection

You can visit our site without actively providing any details relating to your person. However, we will automatically store access data each time the website is called (server log files) such as e.g. the name of your internet service provider, the used operating system, the website, from which you visit us, the date and the duration of the visit or the name of the requested file, as well as for security reasons, e.g. for the recognition of attacks on our websites, the IP address of the used computer for the duration of 7 days. These data are exclusively evaluated for improving our offer and do not allow any conclusions to be drawn about your person. These data will be not aggregated with other data sources. The legal basis for the processing of the data is Art. 6 Para. 1 GDPR. We process and use the data for the following purposes: 1. Provision of the websites, 2. Improvement of our websites and 3. Prevention and recognition of errors/malfunctions as well as of misuse of the websites. The data processing of this kind is carried out either to fulfil the contract via the use of our websites or we pursue a legitimate interest in ensuring the functionality and the error-free operation of the websites as well as adjusting these websites to the requirements of the users.

Use of cookie tracking

We use so-called cookies on our website in order to make the visit to our website attractive and to enable the use of certain functions. This concerns a standard internet technology for the storage and to call login and other use-related information for all users of our websites. Cookies are small text files, which are placed on your terminal device, they enable us among others to store user settings so that our websites can be displayed in a format that is customised for your device. Several of the cookies used by us are deleted again after the end of the browser session, therefore after your browser is closed (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies to recognise your browser the next time you visit the website (so-called permanent cookies).

You can set your browser so that you are informed about the setting of cookies and can make individual decisions about their acceptance or exclude the acceptance of cookies for certain cases or generally. The cookies can furthermore be deleted subsequently in order to remove data that websites have filed on your computer. You can find an instruction for this purpose quickly in the internet. The deactivation of the cookies can lead to several restrictions to the functionality of the websites.

Contact form/enquiries

On our site you have the possibility to send us enquiries by using the contact form. Your details from the contact form (contacts of your enquiry, subject of your enquiry and date, Pick Up location and country) including the contact data entered by you there (title, first name, last name, poss. company, address, phone number and e-mail) will be stored in our company for the purpose of processing the enquiry and for the event of follow-up questions. The legal basis for the collection and processing of the data is Art. 6 Para. 1 GDPR.

The data entered by you in the contact form will remain in our company until you request us to erase these, revoke your consent for the storage or the purpose for the data storage ceases to apply (e.g. after completed processing of your enquiry). Mandatory statutory provisions– in particular storage deadlines– shall remain unaffected.

E-mail contact

If you send us enquiries by e-mail or information your details (e-mail address, contents of your e-mail, subject of your e-mail and date) including the contact data entered by you there (first name, last name, if applicable phone number, address) will be stored by us for the purpose of processing the enquiry and for the event of follow-up questions. We will not forward these data without your consent. The legal basis for the collection and processing of the data is Art. 6 Para. 1 GDPR.

The data entered by you will remain in our company until you request us to erase these, revoke your consent for the storage or the purpose for the data storage ceases to apply (e.g. after the completed processing of your enquiry). Mandatory statutory provisions – in particular storage deadlines – shall remain unaffected.

Booking procedure

We process your data for the following purposes:

For processing your booking:

– To send text messages regarding the status of your booking
– To contact you in case of problems with your booking
– To answer your questions and notify you about new or changed services
– For the comparison of your booking and customer data in case of credit card checks
– To create analyses in order to be able to send offers and information that are relevant for you

We must if applicable forward these data in order to fulfil our contractual obligations, to third parties such as contract data processors, banks, etc. The legal basis for the collection and processing of the data is Art. 6 Para. 1 GDPR. The data entered by you will remain in our company until the order process is ended, you your consent to storage revoke or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular storage deadlines in accordance with commercial and tax law provisions – shall remain unaffected.

Rights of the data subject

1. a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

1. b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

the purposes of the processing;

the categories of personal data concerned;

the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;

the existence of the right to lodge a complaint with a supervisory authority;

where the personal data are not collected from the data subject, any available information as to their source;

the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

1. c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

1. d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

The personal data have been unlawfully processed.

The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by us, he or she may, at any time, contact any employee of the controller. An employee of us shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of the controller will arrange the necessary measures in individual cases.

1. e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.

The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.

The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by us, he or she may at any time contact any employee of the controller. An employee of the controller will arrange the restriction of the processing.

1. f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of us.

1. g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

Nomas Campers shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If Nomas Campers processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. In such case Nomas Campers will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by Nomas Campers for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of Nomas Campers. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

1. h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, Nomas Campers shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of Nomas Campers.

1. i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of Nomas Campers.